Privacy Policy

Last updated: December 2025

At Razzy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our food delivery service, including our website, mobile application, and related services.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us. This includes:

  • Name, email address, and phone number
  • Delivery address and payment information
  • Dietary preferences and order history
  • Communications and feedback

2. How We Use Your Information

We use the information we collect for various purposes:

  • Processing and fulfilling your orders
  • Providing customer support and responding to inquiries
  • Sending promotional emails and notifications
  • Improving and personalizing your experience
  • Detecting and preventing fraud

3. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your information with:

  • Delivery partners to fulfill your orders
  • Restaurant partners for order preparation
  • Payment processors for transaction handling
  • Service providers who assist our operations
  • Law enforcement when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate data
  • The right to request deletion of your data
  • The right to opt-out of marketing communications
  • The right to data portability

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze website usage. You can control cookie preferences through your browser settings, though this may affect functionality.

7. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@razzy.app

Address: 03 rue de khaldoun Tlemcen

Phone: +213 551 755 666

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Your continued use of our service following the posting of revised Privacy Policy means you accept and agree to the changes.